Customer Service Center:
If you have a general question or concern for DOTD please call or e-mail our Customer Service Center. The center is open Monday through Friday from 7:30 a.m. to 5 p.m.
Phone number: 1-877-452-3683 (1-877-4LA-DOTD)
Fax Number: (225) 379-1863
Customer Service Manager, Brendan J. Rush, (225) 379-1273
Customer Service Survey
If you have human resources or employment questions.
225-343-2345 or 1-800-654-1433
If you have truck permits questions.
Public Information Office:
If you have public information matters or media inquiries please contact our Public Information Office at firstname.lastname@example.org, or at 1-877-452-3683.
Communications Director, Rodney Mallett, (225) 379-1275
Public Information Officer, Dustin Annison, (225) 379-1702
Public Information Officer, Indira Parrales, (225) 379-1266
Public Information Officer, Anastasia Semien, (225) 379-1294
Alexandria Area (Avoyelles, Rapides and Vernon parishes) Public Information Officer, Deidra Druilhet, (337) 262-6133
Alexandria Area (Grant, Natchitoches, Sabine and Winn parishes) Public Information Officer,
Cindy Dorfner, (318) 549-8402
Lafayette Area (Acadia, Evangeline, Iberia, Lafayette, St. Landry, St. Martin, St. Mary and Vermilion parishes) Public Information Officer, Deidra Druilhet, (337) 262-6133
Lake Charles Area (Allen, Beauregard, Calcasieu, Cameron and Jefferson Davis parishes) Public Information Officer, Deidra Druilhet, (337) 262-6133
Monroe Area (East Carroll, Jackson, Lincoln, Madison, Morehouse, Ouachita, Richland, Union and West Carroll parishes) Public Information Officer, Cindy Dorfner, (318) 549-8402
New Orleans Area (Jefferson, Lafourche, Orleans, Plaquemines, St. Charles, St. Bernard, and Terrebonne parishes) Public Information Officer, Bambi Hall, (504) 484-0210
Northshore Area (Livingston, St. Helena, St. John the Baptist, St. Tammany, Tangipahoa and Washington parishes), Public Information Officer Bambi Hall, (504) 484-0210
Shreveport Area (Bienville, Bossier, Caddo, Claiborne, Desoto, Red River and Webster Parishes)
Public Information Officer, Cindy Dorfner, (318) 549-8402
Public Records Requests:
Custodian of Public Records, Brandon Brown, (225) 242-4656